DRIVE-THRU
HEADSETS &
TIMER SYSTEMS

Improve Drive-Thru Teamwork with Internal Communication System

September 26, 2016 · By QSR Blog ·

Clear communications between customers and crewmembers using a reliable headset system – like the EOS | HD from HME – is essential for a high-performing drive-thru operation. But if that’s all you’re using to improve communications, you’re missing an important opportunity to improve teamwork, customer satisfaction, and drive-thru profits.

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Tags: drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru headsets · drive-thru system · drive-thru systems

10 Ways To Increase Drive-Thru Efficiency

September 20, 2016 · By QSR Blog ·

According to industry analysts, today’s drive-thru customers have five expectations when they come to your restaurant – order accuracy, speed, value, quality and service. Meeting these expectations requires having a reliable headset system, like the EOS | HD from HME, to facilitate clear communications with every customer. But that’s just a start. Here are 10 more things you can do to meet your customers’ expectations and keep them coming back.

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Tags: drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru headsets · drive-thru system · drive-thru systems

How To Avoid Three Common Upselling Mistakes

September 16, 2016 · By QSR Blog ·

Upselling in the drive-thru lane is a great way to increase customer satisfaction and drive-thru profits. It starts with having a quality drive-thru headset system, like the EOS|HD with HD Audio from HME, because if customers have to strain to hear and understand the order taker, they’re not very receptive to upselling messages.

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Tags: drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru headsets · drive-thru sound quality · drive-thru system · drive-thru systems

The Advantages of High-Definition Audio Headsets

September 07, 2016 · By QSR Blog ·

With today’s smart phones, people can talk to anyone, anywhere in the world and hear them very well. So when they pull into your drive-thru lane and struggle to place an order because it’s hard to hear the order taker, it makes them wonder when your restaurant is going to join the 21st century.  Fortunately, the solution is easy – get a high-definition audio drive-thru headset system like the EOS|HD with HD Audio from HME.

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Tags: drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru headsets · drive-thru sound quality · drive-thru system · drive-thru systems · quick service restaurant · Wireless Technology

Four Types of Headsets You Don’t Want to Have

August 25, 2016 · By QSR Blog ·

Most drive-thru operators choose an up-to-date headset system, like the EOS | HD from HME, for the superb high-definition sound capabilities. But if you’re still working with an older model headset system, you're probably experiencing more problems than just unreliable sound quality. If you have any of the following types of headsets, you can significantly reduce the downtime caused by broken or malfunctioning equipment by upgrading to a newer model.

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Tags: drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru headsets · drive-thru system · drive-thru systems

How To Choose an Equipment Repair Vendor You Can Count On

August 15, 2016 · By QSR Blog ·

It’s bad enough when your drive-thru equipment breaks down and needs repair. But it’s even worse when your vendor doesn’t fix it right the first time and you have to send it back for more repairs. That’s one reason why many QSR operators buy HME equipment, such as the EOS|HD headset system, because of its reputation for reliable performance.

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Tags: drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru headsets · drive-thru repairs · drive-thru system · drive-thru systems · drive-thru timer · drive-thru timer system

How To Maximize Employee Performance

August 08, 2016 · By QSR Blog ·

Labor costs are one of the biggest, if not the biggest, of all drive-thru operating costs. Maximizing the efficiency of your employees starts with having the best drive-thru equipment, such as the EOS|HD high definition audio headset system from HME. When crewmembers don’t have to strain to hear customer orders, they can work faster and more efficiently.

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Tags: drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru headsets · drive-thru system · drive-thru systems · drive-thru timer · drive-thru timer system · drive-thru timers

Four Good Reasons to Go Digital on Your Outdoor Signage

August 05, 2016 · By QSR Blog ·

Digital technology is now doing the same thing for equipment outside the kitchen by enabling drive-thru operators to communicate with consumers like never before. With the flexibility of today’s high-tech digital signage and its ease of use, many industry experts now consider it to be one of the most important investments for today’s QSR restaurants. Digital menuboards offer several advantages over outdated static signage. 

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Tags: drive-thru digital menuboard · drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru maintenance · drive-thru menuboard · drive-thru sound quality · drive-thru system · drive-thru systems · Wireless Technology

The Value of Headset Video Training

July 26, 2016 · By QSR Blog ·

Why are training videos so valuable? As a QSR owner or manager, you can't be everywhere all the time. This is especially true if you own or operate multiple stores. In your absence, do employees know how to reset the drive-thru timer if something causes it to malfunction? Do they know how to register a new drive-thru headset or belt-pac? Can they change the mode on a headset or clear the registration to reset it without your assistance? 

 

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Tags: drive-thru equipment · drive-thru headset · drive-thru headset system · drive-thru headsets · drive-thru maintenance · drive-thru repairs · drive-thru system · drive-thru systems · drive-thru timer · drive-thru timer system · drive-thru timers

Turning Drive-Thru Data Into Drive-Thru Results

July 20, 2016 · By QSR Blog ·

Today’s drive-thru timers, like the ZOOM Timer System from HME, are more sophisticated than ever. Intuitive and easy to use, modern drive-thru timers provide up-to-the-minute information on drive-thru performance so you can see what’s going on with every aspect of your operation.

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Tags: Cloud technology · drive-thru equipment · drive-thru system · drive-thru systems · drive-thru timer · drive-thru timer system · drive-thru timers · Wireless Technology